Secure · Cyber & Networks
Managed detection & response
Continuous monitoring of your endpoints, identities, networks and cloud, with analysts who triage alerts and contain threats under agreed playbooks.
The challenge
Most organisations already own the logs and tools needed to detect an intrusion. What they lack is someone watching around the clock, with the context to tell a real attack from noise and the authority to act on it.
Alerts that nobody triages are worse than no alerts at all: they create a record that the warning was there. The gap between first signal and containment is where ransomware spreads and data leaves the network.
Our service puts trained analysts, tuned detections and pre-agreed response playbooks between your environment and the attacker, so that a credible threat is investigated and contained rather than logged.
Our method
How the work is done.
- 01
Onboarding and visibility
We connect endpoint, identity, network, email and cloud telemetry to the monitoring platform, confirm log quality and agree which assets are critical.
- 02
Detection engineering
Detections are mapped to MITRE ATT&CK techniques relevant to your sector, tuned against your baseline, and reviewed as the environment changes.
- 03
Triage
Analysts investigate each alert, enrich it with context, discard false positives and escalate confirmed threats with a clear account of what happened.
- 04
Containment
Under pre-approved playbooks we isolate hosts, disable compromised accounts or block indicators, then hand over to your team or our incident responders.
- 05
Reporting and improvement
Monthly service reviews cover incidents, detection coverage, tuning changes and recommended control improvements.
Deliverables
What you receive.
- Continuous monitoring of agreed log sources and assets
- Detection coverage map against MITRE ATT&CK
- Agreed triage and containment playbooks
- Escalation matrix with named contacts and severity definitions
- Incident notifications with investigation notes and recommended actions
- Monthly service report and review meeting
- Quarterly threat-hunting summary
Engagement options
Ways to buy it.
- 0112-month minimum term
Fully managed
We monitor, triage and contain on your behalf around the clock.
- 0212-month minimum term
Co-managed
We cover out-of-hours and overflow while your internal team runs the working day.
- 032 to 4 weeks
Readiness assessment
A review of telemetry, detections and playbooks before a managed service starts.
Standards
Frameworks we work to.
- MITRE ATT&CK
- NIST CSF
- NIST SP 800-61
- CIS Controls
- ISO 27001
Questions
What buyers ask us.
Do we need to buy a new security platform?
Not necessarily. We assess what you already own and work with it where it provides sufficient visibility, recommending additions only where there are real gaps.
What actions can your analysts take without asking us?
Only those written into the agreed containment playbooks. Everything else is escalated to your named contacts for a decision.
Where is our log data stored?
Data residency is agreed during onboarding. Where regulation or policy requires in-country storage, the platform is deployed accordingly.
What happens when an incident goes beyond containment?
The case is handed to our incident response team, with all investigation notes, so no time is lost re-establishing context.
Related services
Often delivered together.
Secure
Incident response
Investigation, containment and recovery when a breach is suspected or confirmed, run to NIST SP 800-61 and documented for regulators and insurers.
Train
Security operations
Hands-on training in detection, triage, incident handling and threat hunting, delivered in a realistic simulated security operations centre.
Run
Managed cloud
Round-the-clock operation of your cloud and hybrid estate against defined service levels, with full transparency.
Discuss managed detection & response.
A senior engineer reviews every enquiry and replies within one business day.