RESOLV

Industries · Education

Platforms that serve students at scale.

Universities and training providers need systems that handle admissions, learning, payments and records for thousands of students, on any device.

Sector context

The landscape.

Universities, colleges and training providers run some of the most varied estates of any sector: admissions, student records, learning platforms, finance, research systems and campus networks, often procured separately and loosely connected.

Their users are unusually diverse. Students arrive on personal mobile devices with limited data, staff work across campuses and from home, and demand peaks sharply around enrolment, results and examinations. Systems that work in a quiet week fail on the day that matters.

Institutions also hold sensitive records about young people, including financial, health and disciplinary information, and are a frequent target for credential theft and ransomware. Protection and availability have to be planned together.

Risks

What keeps leaders up at night.

01

Peak-load failure

Enrolment and results days generate demand far above normal, and platforms sized for the average fail when attention is highest.

02

Fragmented records

Student, finance and learning data held in separate systems leads to inconsistent records and manual reconciliation.

03

Credential compromise

Large, transient user populations with reused passwords make identity the most common route into institutional systems.

04

Exclusion by design

Services that assume a laptop and fast broadband shut out students who rely on mobile data.

Regulation & standards

The rules we design for.

Data-protection law
Lawful processing and protection of student and staff personal data, including special categories.
WCAG 2.2
Accessibility of learning and administrative services for students and staff with disabilities.
ISO/IEC 27001
A management system for information security across academic and administrative systems.
ISO 15489
Retention and integrity of academic records and transcripts.

Typical engagements

What working together looks like.

Student platform consolidation

Connecting admissions, records, learning and payments so a student has one account and the institution has one record.

  1. 01Inventory systems, data owners and integration points
  2. 02Define the authoritative source for each data element
  3. 03Introduce single sign-on and multi-factor authentication
  4. 04Integrate systems through documented interfaces and local payment methods
  5. 05Load-test against expected enrolment and examination peaks

Virtual lab environment

Hands-on technical labs that students can reach from any device, provisioned and torn down automatically.

  1. 01Agree curricula and the lab exercises they require
  2. 02Build lab templates in code so environments are repeatable
  3. 03Automate provisioning, expiry and cost controls
  4. 04Train teaching staff to maintain and extend the labs

Working in education?

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